How well do your guests know your property?
With 70% of all room bookings done through third party vendors, it's no wonder why your guests do not know about your great restaurant, your award winning spa, or any of the helpful amenities that your hotel offers. Utilize the efficiency and cost-effectiveness of mobile technology to create the memorable experiences that transforms one-time customers to loyal, lifetime guest while increasing your revenue stream through the ability to up-sell.
BENEFITS:
- Create additional revenue through up-sell opportunities
- Enhancing guest experience
- Create loyalty amongst your guests and increase their lifetime value
- Increase effi ciency of the front desk by allowing guest to have access to information directly on their mobile phones
- Increase customer satisfaction ratings
- It's green
VIRTUAL CONCIERGE FEATURES:
- Create revenue through sponsorship opportunities
- Ability to up-sell existing services
- Spa
- Restaurant
- Etc...
- Provide important information to guests.
- Address
- Event & Promotional Alerts
- Incorporate mobility into the conference/seminar portion of the facilities
VIRTUAL CONCIERGE APPLICATIONS:
- Mobile App of your hotel/resort
- Mobile coupons & promotions for other services
- On-site and local event reminders
- Personalized greetings & agendas w/ various opt-in programs
- Provide restautrant menus or spa packages
- Continuos marketing of special offers & packages
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